West Campus Integrity Index Public records of West Campus housing · updated 2026-08-10

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Moontower

2204 San Antonio St, Austin TX 78705 · aliases: Moontower Austin, Moontower West Campus

Verified · 5 sources Data vintage 2026-08-10

Complaint records 11

Code complaints the City of Austin has logged for this address. We match them to the county parcel ID (0212013801), the county's record for this plot of land. The number counts filings; a rating is separate.

Last 36 mo: 11 distinct

Source: Austin 6wtj-zbtb · captured 2026-08-10

Reviews tour5.0★ lived3.2★

over 77 reviews. See the split →

Asking rent Archived weekly

Floor-plans page →

Composite grade
Withheld

Published only when the scoring rule is public. Same rule, same day, every building. Read the rule →

The lived record

Review forensics

Reviewers who toured average 5.0★; residents who lived here average 3.2★.

Source: manual capture of public Google reviews · Moontower

WCII analysis Manual, sampled capture of the building's public Google reviews (guardrail 5, no scraper), each sorted by whether the writer had toured or actually lived here. This is not an input to any conditions grade, because star ratings are solicitable (guardrail 6). Individual staff names are withheld (guardrail 4).

Toured / prospective avg 5.0★ · n=44
5★ 42
4★ 2
3★ 0
2★ 0
1★ 0
Actually lived there avg 3.2★ · n=33
5★ 18
4★ 0
3★ 0
2★ 1
1★ 14
The split. Prospective visitors average 5.0★ across 44 reviews; residents average 3.2★, with 14 of 33 at one star. The publicly shown 4.1★ blends the two groups and matches neither.
tour review, 5★ on Google Maps →

Ms.    gave us a fabulous tour! Please recognize her for outstanding service◡̈.

resident review, 1★ on Google Maps →

Terrible customer service. Leaking water in the apartment and they’re refusing to terminate the lease. Giving little to no response. Having to get lawyers involved. Would not recommend living here unless you have a good attorney.

resident review, 1★ on Google Maps →

Don’t lease here it’s horrible. The building is super humid. When I got my room the fridge was rusted and the shades were broken. My view is gone because of the construction next door and my rent is still super expensive. Live somewhere else.

Complaint records

11 cases on the city's file · 11 distinct in the last 36 months.

Source: Austin 6wtj-zbtb · captured 2026-08-10 · parcel 0212013801

Austin files each complaint under a category and records how it ended, the outcome. “No violation found,” “closed via voluntary compliance” (a problem the city got fixed), and “duplicate case” are different stories, and the outcome sits under each status. Where a complaint became a formal violation case, that row links to the city's full case file.

How the last 36 months disposed

11 filed · 9 no violation found · 2 violation found or resolved after city contact

Austin's own disposition labels, counted. This is not a WCII judgement and not a finding of wrongdoing. Records outside the 36-month window are in the ledger below but not in these counts.

Parcel re-platting note

The city's enforcement datasets file records under parcel 0212013801, while TCAD's current appraisal roll carries owner-of-record under geo ID 0212013802. Both are shown so the join is auditable.

OpenedCase IDTypeStatus & outcome
June 21, 2026 2026-079018 CC City case file2026 080411-CV Structure Condition Violation(S) Closed July 10, 2026 Closed due to Voluntary Compliance
June 20, 2026 2026-078976 CC Structure Condition Violation(S) Closed June 23, 2026 No Violation(s) Found/Inspection Performed
September 6, 2025 2025-113431 CC Structure Condition Violation(S) Closed October 1, 2025 No Violation(s) Found/Inspection Performed
August 4, 2025 2025-097841 CC Structure Condition Violation(S) Closed August 6, 2025 No Violation(s) Found/Inspection Performed
July 30, 2025 2025-095179 CC Structure Condition Violation(S) Closed August 1, 2025 No Violation(s) Found/Inspection Performed
July 29, 2025 2025-095142 CC Structure Condition Violation(S) Closed August 7, 2025 No Violation(s) Found/Inspection Performed
March 27, 2025 2025-036654 CC City case file2025 038779-CV Structure Condition Violation(S) Closed June 24, 2025 Closed due to Voluntary Compliance
February 20, 2025 2025-020852 CC Land Use Violation(S) Closed February 28, 2025 No Violation(s) Found/Inspection Performed
August 21, 2024 2024-107113 CC Land Use Violation(S) Closed August 26, 2024 No Violation(s) Found/Inspection Performed
August 1, 2024 2024-096573 CC Structure Condition Violation(S) Closed August 2, 2024 No Violation(s) Found/Inspection Performed
June 20, 2024 2024-077557 CC Structure Condition Violation(S) Closed July 10, 2024 No Violation(s) Found/Inspection Performed

These are Austin's own records. To read a specific one, search its case ID in the City's public code-complaint table →

Before you sign

Ownership

Owner of record, the legal entity behind it, and the operator, Landmark Properties.

Source: TCAD 2026 preliminary roll · TX Comptroller · captured per receipts

Corroborated · 2+ datasets

The name on the marketing isn't always the name on the deed. Here is the chain as public records file it: the owner of record, the legal entity behind it, and the operator who runs the building. That is who you'd actually be renting from.

Owner of record (TCAD)
MOONTOWER UT LLC
MOONTOWER, PO BOX 130339, CARLSBAD CA 92013
Appraised (2026 prelim.): $109,672,755
geo_id 0212013802 · prop_id 932345
Owner entity (TX Comptroller)
MOONTOWER UT, LLC
Taxpayer 32076147951 · SOS 0803784751
Formed DE · reg. 10/01/2020
Agent: CORPORATION SERVICE COMPANY DBA CSC - LAWYERS INCO
315 OCONEE ST, ATHENS, GA 30601
right-to-transact: active
Operator
Landmark Properties →

Receipts

5 primary sources. Every fact on this page traces to one of them.

Every fact on this page traces to a primary source below. This is the "back every claim with a receipt" rule made literal. The building would not appear on the site without it.

Every verified building and operator on this site is checked against the same public datasets, by the same rule, on the same schedule.

Corrections are logged, and our response is posted alongside them.

Dispute or add context →