West Campus Integrity Index Public records of West Campus housing · updated 2026-08-10

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The Castilian

2323 San Antonio St, Austin TX 78705 · aliases: Castilian

Verified · 3 sources Data vintage 2026-08-10

Complaint records 16

Code complaints the City of Austin has logged for this address. We match them to the county parcel ID (0214011714), the county's record for this plot of land. The number counts filings; a rating is separate.

Last 36 mo: 9 distinct · 7 duplicate

Source: Austin 6wtj-zbtb · captured 2026-08-10

Reviews tour5.0★ lived4.4★

over 104 reviews. See the split →

Asking rent Opaque

WCII analysis The floor-plans page renders pricing via JavaScript or as "call for pricing," so the weekly static-HTML archive finds no dollar figures.

Composite grade
Withheld

Published only when the scoring rule is public. Same rule, same day, every building. Read the rule →

The lived record

Review forensics

Reviewers who toured average 5.0★; residents who lived here average 4.4★.

Source: manual capture of public Google reviews · The Castilian

WCII analysis Manual, sampled capture of the building's public Google reviews (guardrail 5, no scraper), each sorted by whether the writer had toured or actually lived here. This is not an input to any conditions grade, because star ratings are solicitable (guardrail 6). Individual staff names are withheld (guardrail 4).

Toured / prospective avg 5.0★ · n=42
5★ 41
4★ 1
3★ 0
2★ 0
1★ 0
Actually lived there avg 4.4★ · n=62
5★ 44
4★ 10
3★ 1
2★ 3
1★ 4
The split. Prospective visitors average 5.0★ across 42 reviews; residents average 4.4★, with 4 of 62 at one star. The publicly shown 4.3★ blends the two groups and matches neither.
resident review, 1★ on Google Maps →

My room is 79 degrees. The fire alarm went off yesterday with no fire. Hot water didn't work until this morning and it was shut off . And out of the 4 slowest elevators ever made, 2 work if you're lucky. Machines in the dining hall broken. …

resident review, 1★ on Google Maps →

It’s been 78 degrees degrees in my dorm for almost a week now and we have no control over the temperature in our room when the building heat is turned on. My hot water works when it wants to and we haven’t had all elevators working once …

Complaint records

16 cases on the city's file · 9 distinct in the last 36 months.

Source: Austin 6wtj-zbtb · captured 2026-08-10 · parcel 0214011714

Austin files each complaint under a category and records how it ended, the outcome. “No violation found,” “closed via voluntary compliance” (a problem the city got fixed), and “duplicate case” are different stories, and the outcome sits under each status. Where a complaint became a formal violation case, that row links to the city's full case file.

How the last 36 months disposed

16 filed · 7 duplicate · 6 no violation found · 3 violation found or resolved after city contact

Austin's own disposition labels, counted. This is not a WCII judgement and not a finding of wrongdoing. Records outside the 36-month window are in the ledger below but not in these counts.

OpenedCase IDTypeStatus & outcome
June 26, 2026 2026-082426 CC Structure Condition Violation(S) Closed July 16, 2026 No Violation(s) Found/Inspection Performed
May 23, 2026 2026-065581 CC Structure Condition Violation(S) Closed May 28, 2026 No Violation(s) Found/Inspection Performed
February 17, 2026 2026-018569 CC City case file2026 019891-CV Land Use Violation(S) Closed March 9, 2026 Closed due to Voluntary Compliance
August 18, 2025 2025-104124 CC Land Use Violation(S) Closed August 25, 2025 No Violation(s) Found/Inspection Performed
March 7, 2025 2025-027876 CC Land Use Violation(S) Closed March 12, 2025 No Violation(s) Found/Inspection Performed
November 6, 2024 2024-148507 CC Land Use Violation(S) Closed November 12, 2024 No Violation(s) Found/Inspection Performed
November 1, 2024 2024-146790 CC Land Use Violation(S) Closed November 7, 2024 Inspection Performed/Abated by Inspector
June 20, 2024 2024-077684 CC City case file2024 077708-CV Structure Condition Violation(S) Closed July 3, 2024 Closed due to Voluntary Compliance
November 28, 2023 2023-152421 CC Structure Condition Violation(S) Closed November 28, 2023 Closed/Duplicate Case
November 28, 2023 2023-152428 CC Structure Condition Violation(S) Closed November 30, 2023 No Violation(s) Found/Inspection Performed
November 28, 2023 2023-152415 CC Structure Condition Violation(S) Closed November 30, 2023 Closed/Duplicate Case
November 28, 2023 2023-152226 CC Structure Condition Violation(S) Closed December 1, 2023 Closed/Duplicate Case
Show the other 4 records
OpenedCase IDTypeStatus & outcome
November 28, 2023 2023-152223 CC Structure Condition Violation(S) Closed November 28, 2023 Closed/Duplicate Case
November 28, 2023 2023-152322 CC Structure Condition Violation(S) Closed November 28, 2023 Closed/Duplicate Case
November 28, 2023 2023-152528 CC Structure Condition Violation(S) Closed November 30, 2023 Closed/Duplicate Case
November 27, 2023 2023-151971 CC Structure Condition Violation(S) Closed November 28, 2023 Closed/Duplicate Case

These are Austin's own records. To read a specific one, search its case ID in the City's public code-complaint table →

Before you sign

Ownership

Owner of record, the legal entity behind it, and the operator, American Campus Communities.

Source: TCAD 2026 preliminary roll · TX Comptroller · captured per receipts

Corroborated · 2+ datasets

The name on the marketing isn't always the name on the deed. Here is the chain as public records file it: the owner of record, the legal entity behind it, and the operator who runs the building. That is who you'd actually be renting from.

Owner of record (TCAD)
CAMPUS INVESTORS AUSTIN LLC ETAL
12700 HILL COUNTRY BLVD T200, AUSTIN TX 78738
Appraised (2026 prelim.): $80,819,106
geo_id 0214011714 · prop_id 206754
Owner entity (TX Comptroller)
CAMPUS INVESTORS AUSTIN, LP
Taxpayer 32025594105 · SOS 0800765842
Formed DE · reg. 01/29/2007
Agent: CAPITOL CORPORATE SERVICES, INC.
12700 HILL COUNTRY BLVD STE T200, AUSTIN, TX 78738
right-to-transact: active
TCAD roll records the owner as "CAMPUS INVESTORS AUSTIN LLC ETAL". TCAD suffix imprecise (+ETAL); the LP's mailing zip 78738 matches TCAD's mailing address (12700 Hill Country Blvd).
Operator
American Campus Communities →
Parent: Blackstone

Receipts

3 primary sources. Every fact on this page traces to one of them.

Every fact on this page traces to a primary source below. This is the "back every claim with a receipt" rule made literal. The building would not appear on the site without it.

Every verified building and operator on this site is checked against the same public datasets, by the same rule, on the same schedule.

Corrections are logged, and our response is posted alongside them.

Dispute or add context →