West Campus Integrity Index Public records of West Campus housing · updated 2026-08-10

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Union on San Antonio

2011 San Antonio St, Austin TX 78705 · aliases: Union San Antonio

Verified · 5 sources Data vintage 2026-08-10

Complaint records 28

Code complaints the City of Austin has logged for this address. We match them to the county parcel ID (0212014001), the county's record for this plot of land. The number counts filings; a rating is separate.

Last 36 mo: 24 distinct · 4 duplicate

Source: Austin 6wtj-zbtb · captured 2026-08-10

Reviews tour4.8★ lived3.1★

over 43 reviews. See the split →

Asking rent Opaque

WCII analysis The floor-plans page renders pricing via JavaScript or as "call for pricing," so the weekly static-HTML archive finds no dollar figures.

Composite grade
Withheld

Published only when the scoring rule is public. Same rule, same day, every building. Read the rule →

The lived record

Review forensics

Reviewers who toured average 4.8★; residents who lived here average 3.1★.

Source: manual capture of public Google reviews · Union on San Antonio

WCII analysis Manual, sampled capture of the building's public Google reviews (guardrail 5, no scraper), each sorted by whether the writer had toured or actually lived here. This is not an input to any conditions grade, because star ratings are solicitable (guardrail 6). Individual staff names are withheld (guardrail 4).

Toured / prospective avg 4.8★ · n=26
5★ 25
4★ 0
3★ 0
2★ 0
1★ 1
Actually lived there avg 3.1★ · n=17
5★ 9
4★ 0
3★ 0
2★ 0
1★ 8
The split. Prospective visitors average 4.8★ across 26 reviews; residents average 3.1★, with 8 of 17 at one star. The publicly shown 4★ blends the two groups and matches neither.
tour review, 5★ on Google Maps →

I had an excellent experience touring the Union on San Antonio. It is a beautiful property with excellent amenities. Our tour guide Dani was very friendly and the manager    was very helpful with clarifying our doubts regarding the lease and application process.

resident review, 1★ on Google Maps →

There is only one functioning elevator - horrible elevator wait times and this is during the summer months when there are less residents. Do not lease here - you can find an apartment that actually has working elevators. Residents were not given any rent credit or any repair timeline.

resident review, 1★ on Google Maps →

Very invasive as maintenance just enters your apartment with or without your permission. There is no privacy, and the elevators are the worst. For the price, I’d expect more. Not even setting the bar high.

Complaint records

28 cases on the city's file · 24 distinct in the last 36 months.

Source: Austin 6wtj-zbtb · captured 2026-08-10 · parcel 0212014001

Austin files each complaint under a category and records how it ended, the outcome. “No violation found,” “closed via voluntary compliance” (a problem the city got fixed), and “duplicate case” are different stories, and the outcome sits under each status. Where a complaint became a formal violation case, that row links to the city's full case file.

How the last 36 months disposed

28 filed · 4 duplicate · 15 no violation found · 6 violation found or resolved after city contact · 3 referred or administrative

Austin's own disposition labels, counted. This is not a WCII judgement and not a finding of wrongdoing. Records outside the 36-month window are in the ledger below but not in these counts.

Parcel re-platting note

The city's enforcement datasets file records under parcel 0212014001, while TCAD's current appraisal roll carries owner-of-record under geo ID 0212014002. Both are shown so the join is auditable.

OpenedCase IDTypeStatus & outcome
March 22, 2026 2026-034391 CC Structure Condition Violation(S) Closed March 25, 2026 No Violation(s) Found/Inspection Performed
March 12, 2026 2026-030401 CC Structure Condition Violation(S) Closed March 18, 2026 No Violation(s) Found/Inspection Performed
November 10, 2025 2025-144386 CC Structure Condition Violation(S) Closed November 10, 2025 No Violation(s) Found/Inspection Performed
August 25, 2025 2025-107825 CC City case file2025 109585-CV Structure Condition Violation(S) Closed December 8, 2025 Closed due to Voluntary Compliance
August 25, 2025 2025-107852 CC City case file2025 108452-CV Structure Condition Violation(S) Closed December 8, 2025 Closed due to Voluntary Compliance
August 21, 2025 2025-106243 CC Land Use Violation(S) Closed September 18, 2025 No Violation(s) Found/Inspection Performed
May 23, 2025 2025-064288 CC Structure Condition Violation(S) Closed May 27, 2025 No Violation(s) Found/Inspection Performed
April 11, 2025 2025-044488 CC Structure Condition Violation(S) Closed April 17, 2025 Closed/Duplicate Case
April 11, 2025 2025-044476 CC Structure Condition Violation(S) Closed April 18, 2025 No Violation(s) Found/Inspection Performed
January 30, 2025 2025-012261 CC City case file2025 012769-CV Structure Condition Violation(S) Closed February 13, 2025 Closed due to Voluntary Compliance
January 27, 2025 2025-010350 CC Structure Condition Violation(S) Closed January 30, 2025 No Violation(s) Found/Inspection Performed
January 22, 2025 2025-008086 CC Structure Condition Violation(S) Closed January 22, 2025 Closed/Duplicate Case
Show the other 16 records
OpenedCase IDTypeStatus & outcome
January 22, 2025 2025-008404 CC City case file2025 008997-CV Structure Condition Violation(S) Closed February 26, 2025 Closed due to Voluntary Compliance
January 20, 2025 2025-007095 CC Structure Condition Violation(S) Closed February 4, 2025 No Violation(s) Found/Inspection Performed
January 20, 2025 2025-007113 CC City case file2025 008991-CV Structure Condition Violation(S) Closed January 30, 2025 Closed due to Voluntary Compliance
January 14, 2025 2025-005121 CC Structure Condition Violation(S) Closed January 16, 2025 No Violation(s) Found/Inspection Performed
January 12, 2025 2025-003850 CC Property Abatement Closed January 15, 2025 No Violation(s) Found/Inspection Performed
January 11, 2025 2025-003773 CC Structure Condition Violation(S) Closed January 14, 2025 No Violation(s) Found/Inspection Performed
November 27, 2024 2024-157180 CC Property Abatement Closed December 27, 2024 No Violation(s) Found/Inspection Performed
November 4, 2024 2024-147465 CC Property Abatement Closed November 8, 2024 No Violation(s) Found/Inspection Performed
October 5, 2024 2024-134824 CC Structure Condition Violation(S) Closed October 7, 2024 No Violation(s) Found/Inspection Performed
September 17, 2024 2024-126547 CC Structure Condition Violation(S) Closed September 18, 2024 Closed/Duplicate Case
September 17, 2024 2024-126544 CC City case file2024 126915-CV Land Use Violation(S) Closed November 16, 2024 Closed due to Voluntary Compliance
September 17, 2024 2024-126149 CC Structure Condition Violation(S) Closed September 18, 2024 No Violation(s) Found/Inspection Performed
September 15, 2024 2024-125033 CC Property Abatement Closed September 16, 2024 Closed/Duplicate Case
September 12, 2024 2024-123990 CC Property Abatement Closed September 16, 2024 Referred to Appropriate Agency
September 10, 2024 2024-123099 CC Property Abatement Closed September 16, 2024 Code Connect Contact
August 28, 2024 2024-110358 CC Structure Condition Violation(S) Closed August 30, 2024 Referred to Appropriate Agency

These are Austin's own records. To read a specific one, search its case ID in the City's public code-complaint table →

Before you sign

Ownership

Owner of record, the legal entity behind it, and the operator, Greystar.

Source: TCAD 2026 preliminary roll · TX Comptroller · captured per receipts

Corroborated · 2+ datasets

The name on the marketing isn't always the name on the deed. Here is the chain as public records file it: the owner of record, the legal entity behind it, and the operator who runs the building. That is who you'd actually be renting from.

Owner of record (TCAD)
ROMAN CATHOLIC DIOCESE
OF AUSTIN TEXAS, 6225 E HIGHWAY 290, AUSTIN TX 78723
Appraised (2026 prelim.): $173,885,929
geo_id 0212014002 · prop_id 956441
Owner entity (TX Comptroller)
ROMAN CATHOLIC DIOCESE OF AUSTIN
Taxpayer 17415428279
TCAD roll records the owner as "ROMAN CATHOLIC DIOCESE". TCAD wraps 'OF AUSTIN TEXAS' into the address lines.
Operator
Greystar →

Receipts

5 primary sources. Every fact on this page traces to one of them.

Every fact on this page traces to a primary source below. This is the "back every claim with a receipt" rule made literal. The building would not appear on the site without it.

Every verified building and operator on this site is checked against the same public datasets, by the same rule, on the same schedule.

Corrections are logged, and our response is posted alongside them.

Dispute or add context →